Privacy Policy

PRIVACY AND COOKIE POLICY

Previous Version: 04-09-2024 (link) Last date of revision : 29-12-2025

1. WHO DOES THIS PRIVACY NOTICE APPLY TO?

1.1 This Privacy Notice applies to the Clarebout Group, consisting of the following legal entities:

The legal entity Address Company number
Clarebout nv Heirweg 26, 8950 Heuvelland 0452.829.157
CLF Logistics nv Langemarkweg 2, 7780 Komen-Warneton 0447.149.610
CLF Trans bv Heirweg 26, 8950 Heuvelland 0885.307.221
Clarebout Potatoes nv Heirweg 26, 8950 Heuvelland 0432.637.717
B.C. Mylle bv Heirweg 26 8950 Heuvelland 0812.062.521
Mydibel nv Piro-Lannoystraat 30, 7700 Mouscron 0433.775.684
Gramybel nv Eurozonelaan 1, 7700 Mouscron 0479.142.089
Mydibel Fresh nv Anne Francklaan 9, 7700 Mouscron 0717.703.295
GTS nv Weverijstraat 6, 7700 Mouscron 0674.915.506
Agromyl bv Weverijstraat 6, 7700 Mouscron 0844.879.631
CL Warneton nv Steenweg on Lille 61, 7784 Komen-Warneton 0893.004.269
CL Dunkerque 3087 Rue de la Gare, 59299 Boeschepe 890.583.875

Clarebout Group (“we” or “the company”) is one of the worlds largest private label players for deepfrozen fries.

1.2 All these legal entities are separate and independent legal entities. Depending on the processing activity under which your personal data are processed, they may qualify as an individual data controller or as a joint controller together with one or more other legal entities of the company. None of the legal entities is liable for the actions or omissions of the other legal entities of the company.

1.3 We make every effort to protect the personal data entrusted to us and to process them in a correct and transparent manner, in particular in accordance with the applicable law, especially the General Data Protection Regulation 2016/679 of 27 April 2016 (‘GDPR’) and the Belgian and French legislation regarding data protection.

1.4 Pursuant to an intra-group agreement, Clarebout Potatoes acts as the lead data controller, determining the purposes and means of cross-border processing activities for all personal data processed in the context of the Clarebout Group’s activities.
Please follow the links below for more information on how we handle your personal data:

What is covered by this Privacy Notice?

For what purposes do we process personal data?

On what legal grounds do we process your personal data?

What rights do you have?

How do we obtain personal data?

What personal data do we collect?

To whom may we disclose your personal data?

Which cookies do we use and how can you manage them?

Are your personal data protected?

How long are your personal data retained?

Are your personal data used for automatic decision-making?

How to contact us?

Changes to this Privacy Notice

2. WHAT IS COVERED BY THIS PRIVACY NOTICE?

2.1 Through this Privacy Notice, we aim to inform you about how and why we process your personal data as a data controller when we carry out our business activities or when you use the Sites and the forms and applications offered on them, to whom we disclose this information, what your rights are, and who you can contact for further information.

This website is intended for the following legal entities: CLF Trans, B.C. Mylle, GTS nv, Agromyl, CL Warneton,CL Durnkerque, Mydibel, Mydibel Fresh and Gramybel.

This Privacy Notice does not apply to other webpages of the Clarebout Group that begin with URLs other than those listed above. In particular, this Privacy Notice does not apply to webpages that allow you to apply for job openings at the Clarebout Group and that begin with the following URL: https://jobs.clarebout.com. These webpages are subject to a separate Privacy Notice specifically for job applicants.

2.3 The Sites may contain links to other sites. Whilst we try to foresee links only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices of other websites. This Privacy Notice only applies to data collected by us.
When you visit our pages on the following social media channels, whether or not via the shortcut on our Sites, cookies may be processed by these social media platforms:

Based on this, we may receive anonymized statistical insights about the audience visiting our Facebook, Instagram, and LinkedIn pages. For more information on why and how personal data are processed in this context, we refer to the privacy and cookie policies of the respective social media platforms:

When visiting these Sites, we strongly recommend that you first review the privacy and cookie policies on the respective websites before disclosing any personal data.

2.4 For mailings, we use the management software system [name] ([website]).

2.5 On the website www.clarebout.com, a portal is available for cultivators (https://portal.clarebout.com/nl/login or https://portal.clarebout.com/fr/login), who supply raw materials (potatoes) to the Clarebout Group. The portal is intended to provide cultivators with insights into the results of the delivered potatoes (quality), the quantity of potatoes to be delivered and already delivered, and the status of contract levels.

3. FOR WHAT PURPOSES DO WE PROCESS PERSONAL DATA?

3.1 I AM A WEBSITE VISITOR

3.1.1 We only process your personal data for legitimate business reasons. These purposes include, but are not limited to:

  • handling enquiries, requests and complaints sent to general contact addresses or via online forms;
  • processing requests for information, quotations and prospects;
  • sending newsletters;
  • gathering statistics about the use of the Sites;
  • improving the performance and appearance of the Sites.

3.2 I AM A NEIGHBOUR

3.2.1 We only process your personal data for legitimate business reasons. These purposes include, but are not limited to:

  • handling enquiries and complaints sent to our contact address (communication(at)clarebout.com) or by telephone (+32 57 45 20 19);
  • sending the ‘Buurtnieuws’ magazine;
  • the organization of periodic company visits.

3.3 I AM A CULTIVATOR

3.3.1 We only process your personal data for legitimate business reasons. These purposes include, but are not limited to:

  • supplier management;
  • quality management;
  • providing advice on cultivation under market-conform conditions, cultivation of various potato varieties and cultivation methods;
  • handling and managing enquiries and complaints;
  • management of orders and deliveries;
  • management of goods shipment and receipt;
  • invoicing and accounting (including registration of purchase invoices);
  • communications in the context of the execution of the agreement;
  • the proper organisation of services;
  • compliance with legal obligations.

3.4 I AM A (CONTACT PERSON OF) A CUSTOMER, SUPPLIER OR ANY OTHER INDIVIDUAL WHOSE PERSONAL DATA ARE PROCESSED (E.G. A VISITOR, A BUSINESS CONTACT OR A CONSUMER)

3.4.1 We only process your personal data for legitimate business reasons. These purposes include, but are not limited to:

  • customer and supplier management (in the context of the purchase and delivery of goods, whether or not via an external supplier or carrier);
  • consumer management;
  • management of other business contacts;
  • visitor registration;
  • management of orders and deliveries;
  • shipment and receipt of goods;
  • product development;
  • invoicing and accounting (including registration of sales invoices);
  • providing information about our company, products, services and special offers;
  • communications in the context of the performance of the agreement;
  • the proper organisation of our services;
  • direct marketing (including mailings) and sales;
  • advertising purposes;
  • handling enquiries, requests and complaints;
  • management of complaints and disputes;
  • public relations;
  • statistics and market research;
  • security;
  • access control via a camera security system;
  • compliance with legal obligations.

4. ON WHAT LEGAL GROUNDS DO WE PROCESS YOUR PERSONAL DATA?

4.1 I AM A WEBSITE VISITOR

4.1.1 When you contact us via the general contact addresses or through one of the online contact forms, your personal data will in principle be processed for the purposes of our legitimate interests (namely, the interest to handle your enquiries, requests and complaints in the best possible way).
In this respect, we will always determine on a case-by-case basis whether our interests are not overridden by your interests, fundamental rights and freedoms. If you would like more information about this, you can always contact us.

4.1.2 For sending electronic direct marketing, we will always request your explicit consent, unless we have obtained your email address in the context of the sale of related products or services and you have not objected to such use of your data. You can unsubscribe at any time by clicking ‘Unsubscribe’ at the bottom of the direct marketing message.

4.1.3 For the placement of non-strictly necessary cookies, we will always request your explicit consent. You can find more information about our use of cookies in section 9.

4.2 I AM A NEIGHBOUR

4.2.1 When you contact us via the specific contact addresses or via the specific telephone number, your personal data will in principle be processed for the purposes of our legitimate interests (namely, the interest to handle your enquiries, complaints and notifications in the best possible way and to inform you about news regarding the Clarebout Group that may be useful or of interest to your community, including notifications about maintenance works, open-door days for local residents, explanations about incidents, etc.).
In this respect, we will always determine on a case-by-case basis whether our interests are not overridden by your interests, fundamental rights and freedoms. If you would like more information about this, you can always contact us.

4.2.2 For subscribing to our ‘News Alert’, we will always request your explicit consent. This consent can be withdrawn at any time. You can unsubscribe at any time by clicking ‘Unsubscribe’ at the bottom of the direct marketing message.

4.3 I AM A CULTIVATOR

We process your personal data for the purposes mentioned above:

  • for the conclusion and execution of agreements concluded with you, including (but not limited to) accounting, invoicing and deliveries;
  • to comply with legal obligations;
  • for the purposes of the legitimate interests of our company and/or a third party, such as (but not limited to) the proper conduct of our business activities, customer and supplier management, communications regarding our companies, etc., and after carrying out a balancing of interests. If you would like more information about this, you can always contact us.

4.4 I AM A (CONTACT PERSON OF) A CUSTOMER, SUPPLIER OR ANY OTHER INDIVIDUAL WHOSE PERSONAL DATA ARE PROCESSED (E.G. A VISITOR, A BUSINESS CONTACT OR A CONSUMER)

4.4.1 We process your personal data for the purposes mentioned above:

  • for the conclusion and execution of agreements concluded with you, including (but not limited to) accounting, invoicing and deliveries;
  • to comply with legal obligations;
  • for the purposes of the legitimate interests of our company and/or a third party, such as (but not limited to) the proper conduct of our business activities, customer and supplier management, communications regarding our companies, etc., and after carrying out a balancing of interests. If you would like more information about this, you can always contact us.

If we are legally required to obtain your free, informed, specific and unambiguous consent to process your personal data for certain purposes (e.g. very specific direct marketing or market research activities), we will only process your data for such purposes to the extent that we have obtained such consent from you.
For sending direct marketing, we will always request your explicit consent, unless we have obtained your email address in the context of the sale of related products or services and you have not objected to such use of your data. You can unsubscribe at any time by clicking the unsubscribe button in the direct marketing message.

5. WHAT ARE YOUR RIGHTS?

5.1 You have several rights concerning the personal data we process about you. In particular, you have the right to:

  • obtain access to your personal data and receive a copy of it;
  • ask to update or correct your personal data, if you believe that these are incorrect or incomplete;
  • request the deletion of your personal data, or restrict the way in which we use such data, if you believe that we do not have or no longer have a lawful ground;
  • withdraw your consent regarding the processing of your personal data (insofar the processing is based on your consent);
  • receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another party (insofar the processing is based on consent or the performance of a contract);
  • object to the processing of your personal data for which we rely on legitimate interests as a legal basis, in which case we will cease the processing unless we have compelling legitimate grounds for the processing.

5.2 You also have the right to object at any time to the processing of personal data for direct marketing purposes by contacting us (see below) or by clicking the unsubscribe link in any direct marketing communication we send. In such case, your personal data will no longer be processed for direct marketing purposes.

5.3 In order to exercise any of the above rights, you can:

  • send an e-mail to privacy(at)clarebout.com
  • Send a written request to: Heirweg 26, 8950 Heuvelland for the attention of Bert Verhaeghe, legal counsel.


You may also use these contact details if you wish to make a complaint regarding the processing of personal data.

5.4 If you are unsatisfied with the way we have handled your personal data, you have the right to lodge a complaint with the supervisory authority of the Member State where you usually reside.

For Belgium this is:

Gegevensbeschermingsautoriteit
Drukpersstraat 35
1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
contact(at)adp-gba.be

For France, this is:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy
TSA 8071575334 PARIS CEDEX 07
+33 1 53 73 22 22

6. HOW DO WE OBTAIN PERSONAL DATA?

6.1 I AM A WEBSITE VISITOR

6.1.1 We may obtain your personal data when you use the Sites and the applications offered thereon (e.g. the online contact form). We may also obtain your personal data when you contact us via the contact details listed on the Sites.

6.2 I AM A NEIGHBOUR

6.2.1 We may also obtain your personal data when you:

6.3 I AM A CULTIVATOR

6.3.1 We may obtain your personal data in the context of the execution of our business activities.

6.3.2 We may obtain such personal data because you provide them to us (for example, by contacting us, etc.), because others provide them to us (for example, third-party service providers we use in the context of our activities or your employer), or because they are publicly available.
We may also obtain your personal data through the way you interact with us.

6.3.3 When we obtain your personal data from other parties, we make reasonable efforts to enter into contractual clauses with these parties obliging them to respect the relevant data protection legislation. This may include requiring the party to provide you with all necessary information or – if necessary – to obtain your consent to process the personal data as described in this Privacy Notice.

6.4 I AM A (CONTACT PERSON OF) A CUSTOMER, SUPPLIER OR ANY OTHER INDIVIDUAL WHOSE PERSONAL DATA ARE PROCESSED (E.G. A VISITOR, A BUSINESS CONTACT OR A CONSUMER)

6.4.1 We may obtain your personal data in the context of the execution of our business activities.

6.4.2 We may obtain such personal data because you provide them to us (for example, by contacting us, etc.), because others provide them to us (for example, third-party service providers we use in the context of our activities or your employer), or because they are publicly available.
We may also obtain your personal data through the way you interact with.

6.4.3 When we obtain your personal data from other parties, we make reasonable efforts to enter into contractual clauses with these parties obliging them to respect the relevant data protection legislation. This may include requiring the party to provide you with all necessary information or – if necessary – to obtain your consent to process the personal data as described in this Privacy Notice.

7. WHAT PERSONAL DATA DO WE COLLECT?

7.1 I AM A WEBSITE VISITOR

7.1.1 We may collect all personal data that you provide to us yourself when you contact us via the contact details listed on the Site or when you use the Sites or the applications on the Sites. You can find more information about our use of cookies in section 9.

7.1.2 Through the contact form (https://www.clarebout.com/en/contact1), the following personal data are collected: first name, last name, telephone number, email address, subject, and your enquiry.

7.2 I AM A NEIGHBOUR

7.2.1 We may collect all personal data that you provide to us yourself when you contact us via the contact details listed on the Site.

7.2.2 Through the registration module for the News Alert, the following personal data are collected: your email address, your municipality (8950 Nieuwkerke, 7782 Ploegsteert, 7780 Comines-Warneton, 59890 Deulemonde, 7784 Neerwaasten, 7080 Frameries, 7033 Cuesmes, 7040 Genly, 7040 Aulnois, 7012 Jemappes, 7340 Pâturages, 7022 Hyon, 7024 Ciply, 7780 Komen-Waasten, 59560 Warneton France) and your language (NL / FR).

7.3 I AM A CULTIVATOR

7.3.1 We may collect all personal data that you provide to us yourself in the context of our contractual relationship.

7.3.2 The personal data we collect may include:

  • standard identification and contact details (e.g. name, address (private/work), telephone number/mobile number (private/work), email address (private/work), signature, …);
  • personal characteristics (e.g. age, gender, date of birth, place of birth, nationality, language, ...);
  • financial data (e.g. bank account number, VAT number, company number…) and invoicing data;
  • data relating to the performance of the agreement (subject of the contract, invoice address, ...);
  • login data for the online portal for cultivators (https://portal.clarebout.com/nl/login or https://portal.clarebout.com/fr/login);
  • employment data (e.g. the organisation you work for, your job title, ...);
  • information you provide in forms (e.g. contact forms) and via any services and communication channels we offer;
  • data about the production you supply to us (quality and quantity);
  • camera surveillance records;
  • images of delivered products;
  • data about how you interact with us and other similar information;
  • data about how you interact with us and other similar information;

7.4 I AM A (CONTACT PERSON OF) A CUSTOMER, SUPPLIER OR ANY OTHER INDIVIDUAL WHOSE PERSONAL DATA ARE PROCESSED (E.G. A VISITOR, A BUSINESS CONTACT OR A CONSUMER)

7.4.1 The personal data we collect may include:

  • standard identification and contact details (e.g. name, address (private/work), telephone number/mobile number (private/work), email address (private/work), signature, …);
  • personal characteristics (e.g. age, gender, date of birth, place of birth, nationality, language, ...);
  • financial data (e.g. bank account number, VAT number, company number…) and invoicing data;
  • data relating to the performance of the agreement (subject of the contract, invoice address, ...);
  • login data for the online portal for cultivators (https://portal.clarebout.com/nl/login or https://portal.clarebout.com/fr/login);
  • employment data (e.g. the organisation you work for, your job title, ...);
  • information you provide in forms (e.g. contact forms) and via any services and communication channels we offer;
  • data about the production you supply to us (quality and quantity);
  • camera surveillance records;
  • images of delivered products;
  • data about how you interact with us and other similar information;
  • data about how you interact with us and other similar information;

8. TO WHOM MAY WE DISCLOSE YOUR PERSONAL DATA?

8.1. . I AM A WEBSITE VISITOR
OR
I AM A CULTIVATOR
OR
I AM A (CONTACT PERSON OF) A CUSTOMER, SUPPLIER OR ANY OTHER INDIVIDUAL WHOSE PERSONAL DATA ARE PROCESSED (E.G. A VISITOR, A BUSINESS CONTACT OR A CONSUMER)

8.1.1. We may disclose your personal data to affiliated companies or third parties who reasonably require access to such data for one or more of the purposes mentioned above. These third parties may include, among others:

  • external service providers engaged by the Company for various business services (e.g. accounting, providers of cloud applications);
  • law enforcement and government authorities in accordance with applicable legislation;
  • external professional advisors (e.g. the Company’s attorneys or consultants).

The confidentiality of your personal data is ensured.
With your explicit consent, we may disclose personal data to third parties (e.g. marketers and providers of analytical tools) for direct marketing purposes, including targeted advertising, and for analytical purposes.

8.1.2. We use certain suppliers located in countries outside the European Economic Area (EEA). In order to transfer your personal data in accordance with the applicable data protection principles, we have implemented safeguards in accordance with the GDPR.
Below you will find a list of possible countries to which your personal data may be transferred and information about the appropriate safeguards taken to process your personal data in accordance with data protection principles:

Countries outside the EEA Additional information
United States of America (Google Analytics) Adequacy decision as Google is certified under the Data Privacy Framework.

8.2.8.23 and ph.2 I AM A NEIGHBOUR

8.2.1. We may disclose your personal data to affiliated companies or third parties who reasonably require access to such data for one or more of the purposes mentioned above. These third parties may include, among others external service providers engaged by the Company for various business services (e.g. accounting, providers of cloud applications).
The confidentiality of your personal data is ensured.

8.2.2. Your personal data will not be transferred to parties located outside the EEA.

9. WHICH COOKIES DO WE USE AND HOW CAN YOU MANAGE THEM?

9.1 Our Sites use cookies. Cookies are small text files that are stored by your browser on your computer or mobile device when you visit a website. They can, for example, be used to provide you with a good browsing experience or to collect statistics in order to improve our Sites.

9.2 Cookies can be classified according to the following characteristics:

9.2.1 Whether they are ‘session cookies’ or ‘persistent cookies’:

  • Session cookies: these cookies are automatically deleted when you close your browser.
  • Persistent cookies: these cookies are not automatically deleted when you close your browser, but remain stored on your computer or mobile device for a certain period (this varies from cookie to cookie).

9.2.2 Whether they are ‘first party cookies’ or ‘third party cookies’:

  • First party cookies: these cookies are placed by us or by one of our processors.
  • Third party cookies: these cookies are placed by a data controller who does not manage the Sites. We have no access to or control over these cookies, and they are subject to the Privacy Notices of the third parties.

9.3 Specifically, we use the following cookies on our Sites:

  • Strictly necessary cookies
    These cookies are essential for the website to function properly or to provide a service you have explicitly requested. For example, we use these cookies to secure the website or to remember your language preference. We do not request your consent for these cookies.
    The table below provides more information about the strictly necessary cookies used on our Sites:
    Cookie name Provider Expiry date Description and function
    lang Clarebout Session Stores your language preference
  • Functional cookies
    These cookies are used to offer you additional functionalities. We only place them when we have received your explicit consent.
    The table below provides more information about the functional cookies used on our Sites:
    Cookie name Provider Expiry date Description and function
  • Statistical / Analytical cookies
    These cookies help us gain insights into how our website is used. For example, they allow us to measure the number of visitors, identify popular pages, and determine where most visitors come from. This helps us improve our website and services. We only place these cookies when we have received your explicit consent.
    The table below provides more information about the analytical cookies used on our Sites:
    Cookie name Provider Expiry date Description and function
    _ga Google 2 years Google Analytics is a web analytics service. Web analytics involves the collection and analysis of data about website visitor behavior. This includes:

    - The website from which you arrived at one of our Sites (referrer);

    - The subpages visited;

    - The frequency and duration of web access;

    Web analytics is used to optimize our Sites. Google uses this data to generate reports on Site usage.
  • Marketing cookies
    These cookies are placed for marketing purposes. They may be placed by us or by third parties and are used to track your browsing behavior and potentially display personalized advertisements. We only place these cookies when we have received your explicit consent.
    The table below provides more information about the marketing cookies used on our Sites:
    Cookie name Provider Expiry date Description and function

9.4 When you visit the Site, you will be informed about the use of cookies via a cookie pop-up screen. Your explicit consent will be requested for the following types of cookies:

  • Functional cookies;
  • Statistical/Analytical cookies;
  • Marketing cookies;
  • ....


If you do not give consent for one or more of these cookies, those cookies will not be used.

9.5 You can withdraw or modify your consent for the use of non-essential cookies at any time. This can be done by clicking the ‘Cookie settings’ link at the bottom right of any webpage on the Sites. This will take you to the cookie preference menu. There, you can select ‘Adjust’ and then change your preferences per cookie category, save your settings, and close the banner. Alternatively, you can choose to accept or reject all non-essential cookies.
You can also enable, disable, and/or delete cookies via your browser. Cookie settings are usually found in the ‘options’ or ‘settings’ menu of your browser. The following links may help you understand these settings better. You can also use the ‘Help’ function in your browser for more information:

Please note that disabling certain cookies may prevent you from using specific applications on the Sites, such as the restricted area for registered users.

10. ARE YOUR PERSONAL DATA PROTECTED?

10.1 We implement strict technical and organizational (security) measures to protect your personal data both online and offline from access by unauthorized persons, unlawful processing, misuse, damage, loss, and destruction.

10.2 These measures include, among others:

  • training- training to relevant staff to ensure they are aware of our data protection obligations when handling personal data;
  • confidentiality agreements for staff who process your personal data;
  • administrative and technical controls to restrict access to personal data to what is necessary;
  • technical security measures, including password policies, firewalls, anti-virus software, encryption, and backup systems;
  • physical security measures, such as security badges to restrict access to our business premises.

10.3 Although we use appropriate security measures as soon as we receive your personal data, the transmission of data via the internet (including by email) is never completely secure. We do our utmost to protect your personal data, but we can never fully guarantee the security of data sent to us or by us. We limit access to your personal data to those who reasonably need to come into contact with that information to perform their duties.

11. HOW LONG ARE YOUR PERSONAL DATA RETAINED?


11.1 I AM A WEBSITE VISITOR

11.1.1 Your personal data will not be retained longer than necessary for the purposes described above.

11.1.2 As a general rule, personal data obtained via the Site are stored for a period of 5 years.
Personal data processed for direct marketing purposes, such as for our newsletters, are in principle retained for a period of 5 years as from the last contact with our company. However, we may retain your personal data for a longer period for these purposes if you have become a customer in the meantime, namely for a period of 10 years from the delivery of the products or services, or from the last contact with our company if this would occur at a later date.

11.1.3 Depending on the specific situation, we may retain your personal data for longer periods. This will in particular be the case if any of the following periods is longer: (i) as long as necessary for the relevant activity or service; (ii) any retention period required by law; or (iii) the limitation period within which legal proceedings may be initiated.

11.2 I AM A NEIGHBOUR

11.2.1 Your personal data will not be retained longer than necessary for the purposes described above.

11.2.2 As a general rule, personal data obtained via the contact details on the Site are stored for a period of 5 years.
Personal data processed in the context of our News Alerts are in principle retained for a period of 5 years from the last contact with our company.

11.3 I AM A CULTIVATOR

11.3.1 Your personal data will not be retained longer than necessary for the purposes described above.

11.3.2 As a general rule, personal data processed in the context of the supply of raw materials (potatoes) are retained for a period of 10 years after the end of the contractual relationship.
Personal data processed in the context of our News Alerts are in principle retained for a period of 5 years from the last contact with our company.

11.3.3 Camera surveillance records are retained for one month unless an incident needs to be established. In such case, we will retain the records as long as necessary in the context of a possible claim or procedure.

11.3.4 Depending on the specific situation, we may retain your personal data for longer periods. This will in particular be the case if any of the following periods is longer: (i) as long as necessary for the relevant activity or service; (ii) any retention period that is required by law; or (iii) the limitation period within which legal proceedings may be initiated.

11.4 I AM (A CONTACT PERSON OF) A CUSTOMER, SUPPLIER OR ANY OTHER INDIVIDUAL WHOSE PERSONAL DATA ARE PROCESSED (E.G. A VISITOR, A BUSINESS CONTACT OR A CONSUMER)

11.4.1 As a general rule, personal data will be processed in the context of the use of our services for a period of 10 years from the end of the contractual relationship (including war

11.4.2 Personal data processed for direct marketing purposes, such as for our newsletters, are in principle retained for a period of 5 years as from the last contact with our company. However, we may retain your personal data for a longer period for these purposes if you have become a customer in the meantime, namely for a period of 10 years from the delivery of the products or services, or from the last contact with our company if this would occur at a later date.

11.4.3 Camera surveillance records are retained for one month unless an incident needs to be established. In such case, we will retain the records as long as necessary in the context of a possible claim or procedure.

11.4.4 Depending on the specific situation, we may retain your personal data for longer periods. This will in particular be the case if any of the following periods is longer: (i) as long as necessary for the relevant activity or service; (ii) any retention period that is required by law; or (iii) the limitation period within which legal proceedings may be initiated.

12. ARE YOUR PERSONAL DATA USED FOR AUTOMATED DECISION-MAKING?

12.1 Automated decisions are decisions about individuals that are based solely on the automated processing of personal data and that produce legal effects that significantly affect the individuals involved
As a rule, we do not use personal data for automated decision-making. We do not make any decisions about you that are solely based on the automated processing of personal data (including in the context of our recruitment procedure).

13. HOW TO CONTACT US?

13.1 If you have any questions about this Privacy Notice and the Sites in general, you can contact us by:

  • sending an e-mail to privacy.clarebout.com;
  • calling +32 (0)57 44 69 01;
  • sending a written request to: Clarebout Potatoes nv, for the attention of Bert Verhaeghe, Heirweg 26, 8950 Nieuwkerke.

14. CHANGES TO THIS PRIVACY NOTICE

14.1 We may modify or amend this Privacy Notice from time to time. To inform you when we last amended the Privacy Notice, we will update the revision date at the top of this page with each change. The amended Privacy Notice will then apply from that date.
Please check this page regularly to stay informed of changes and additions. To the extent that we have your email address, we will also inform you electronically of any changes to this Privacy Notice.